From: max@hitl.washington.edu (Max Minkoff)
Subject: rn survey - Please help!!
Date: Wed, 13 Nov 1991 00:25:37 GMT
Organization: HIT-men



[MODERATOR'S NOTE:  How timely. Now, be honest...!  :-) -- Bob Jacobson]

#####################################################################
#                                                                   #
#                    Usability Survey for Readnews                  #
#                                or                                 #
#                              HELP!!                               #
#                                                                   #
#                        Brought to you by:                         #
#                                                                   #
#                         Ari, Max, and Tak                         #
#      Three graduate students with a paper due much too soon!      #
#                  (Due: Friday, November 15, 1991)                 #
#                                                                   #
#####################################################################


Hi there!

We are graduate students doing a survey for a user interface course at
the University of Washington.  So of course we picked everyone's
favorite user interface, our friend, rn.  Please, please, please take 
just a minute to answer our short survey.  Of course this is due
_very_ soon, so please respond ASAP - right now if you can.  Your help
will be greatly appreciated.

PLEASE NOTE:  This survey is specifically geared toward UNIX rn users.
Anybody using any other newsreading software - thanks anyway. hit 'n' now

To respond to this survey, type shift-r to reply directly to us.  Then
fill in the little boxes and send it back.

Don't feel like you have to answer every question, and don't worry at 
all about formatting - we'll figure it out!

Ready?

Demographics:
    [   ] How old are you?
    [   ] What is your gender?

    What is your current level of education?
    	[   ] 	High School    	    	[   ] 	Graduate student
    	[   ] 	Undergrad student    	[   ] 	Graduate degree
    	[   ] 	Undergrad degree


For comfortability rating, please use the following scale:
0 - never use it      2 - somewhat comfortable   4 - very comfortable
1 - not comfortable   3 - comfortable	    	 5 - expert

Computer use:
    How comfortable are you with:
    	[   ] 	computers in general
    	[   ] 	UNIX
    	[   ] 	rn in general

    What Operating Systems are you at least somewhat comfortable with?
    	[   ] 	Unix  	    	    	[   ] 	DOS
    	[   ] 	Mac   	    	    	[   ] 	VM/CMS
    	[   ] 	MVS/TSO	    	    	[   ] 	VMS
    	[   ] 	Other

News reading history:
    How did you learn rn?
	[   ]	man rn	    	     	[   ]	from a friend
	[   ]	class/workshop	    	[   ]	help screens

    How long did it take you to learn rn? (enter numbers in the boxes)
    	[   ] 	hours	    	    	[   ] 	months
    	[   ] 	days	    	    	[   ] 	years
    	[   ] 	weeks

    Roughly how long have you been reading news?
    	[   ] 	hours	    	    	[   ] 	months
    	[   ] 	days	    	    	[   ] 	years
    	[   ] 	weeks

    [   ] 	Have you ever used other news-reading software?
    [   ] 	Have you ever been on a mailing list?
    [   ] 	Have you ever received a digest?
    [   ] 	Roughly how many newsgroups do you read?
    [   ] 	Roughly how much time per week do you spend reading news?
    	    	    (in hours)


For comfortability rating, please use the following scale:
0 - never use it    	2 - somewhat comfortable    4 - very comfortable
1 - not comfortable 	3 - comfortable	    	    5 - expert

rn function use:

    How comfortable are you with:
    	[   ]   subscribing and unsubscribing to groups
    	[   ]   browsing new groups
    	[   ]   moving around between groups
    	[   ]   moving around between articles
    	[   ]   moving around within an article
    	[   ]   viewing a subject list for a newsgroup
    	[   ]   following a thread (using a function of rn)
    	[   ]   saving articles in a file
    	[   ]   catching up on articles in a group
    	[   ]   Searching on subjects
    	[   ]   searching within articles
    	[   ]   Posting articles
    	[   ]   Following up articles
    	[   ]   replying to a poster
    	[   ]   using a .signature file
    	[   ]   moving groups around in your list
    	[   ]   creating a kill file
    	[   ]   editing your .newsrc
    	[   ]   setting default options for rn
    	[   ]   using rn macros

Problems:
    What general problems do you have with rn?


    What do you hate about rn?


Features:
    What do you like about rn?


Results:
    Do you want to get a copy of our results?


Thanks very much for your help,

    	Ari Hollander	    ari@hitl.washington.edu
    	Max Minkoff 	    max@hitl.washington.edu
-- 
---------------------------------- ----<-@ ----------------------------------
Max Minkoff                                      Did it matter?  Does it now?
max@hitl.washington.edu                               Stephen would answer if
Human Interface Technology Lab - Seattle, WA              he only knew how... 
