From: cyberoid@u.washington.edu (Robert Jacobson)
Subject: Re: ANNOUNCE: Silicon Graphics appoints VR Evangelist
Date: 8 Feb 1996 18:51:27 GMT
Organization: University of Washington, Seattle



I've got some bones to pick with this otherwise promising statement
of intent....
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In article <9602061627.ZM2291@vrguru.asd.sgi.com>,
Linda Jacobson <lindaj@vrguru.asd.sgi.com> wrote (in excerpts):

>"In keeping with Silicon Graphics defacto position as the leading
>supplier of VR technology," said David E. Orton, vice president and
>general manager of Silicon Graphics' Advanced Systems Division, "we
>are extremely pleased that Linda Jacobson has come on board to drive
>our VR strategy and untangle public confusion about what VR is and
>what it isn't."

Hooray!  It's about time.  But what's this "public confusion" that SGI
is taking upon itself to clear up?  Have the rest of us not been doing
our jobs very well?

>The position of Evangelist is a first for Silicon Graphics. There is
>no comparable position within the company to serve as a reference for
>Ms. Jacobson's role. Virtual reality is a field full of hype,
>confusion, and much misinformation. At the same time, it is a user
>interface technology that promises to make human interactions with
>computers more natural, effective, and powerful.

Why the emphasis on the hype rather than the technology's power?  I
noticed the other day I was cringing making some claims for the value
of network-based VR and my prospective customer, a large travel firm,
looked at me oddly and said, "If *you* feel that ambivalent, why
should *I* be talking with you?  I'm here because *I* believe!"

Good point.  We either sh*t or get off the can, as they say in the
more remote regions of Seattle.  Please be an evangelist for hope and
promise, not negativity and caution.  We're in the marketplace and
must start delivering, not tinkering in the lab to achieve the 99th
percentile of perfection.  My clients want to hear "can do!", whatever
we have to do get there.  We may even have some early failures:  the
price of success.

>While very exciting, VR hype has far exceeded the ability of the
>current technology to deliver, resulting in tremendous concern about
>the practicality and safety of this new technology. 

Does it help to keep reiterating this point?  Haven't we been contrite
long enough?  It's time for some strokes for what we have accomplished.

>Now, with Ms. Jacobson as Silicon Graphics emissary, no company will
>have more of an impact on bringing virtual reality technology into the
>mainstream of computing, safely and effectively.

Linda is an asset, but we're no longer a one-company industry.
Worldesign, for example, has gotten a lot of good support from Sun in
partnership with Netscape on the Net-based VR front and HP seems eager
to continue its developments with Division.  Intergraph's Pentium box
is a hot performer in the 3D computing field and even beleaguered
Apple, for goodness sake, seems committed to knocking down a few
low-end barriers with its various new versions of Quicktime VR.  And
there are other developments in the works of which we are all aware,
software implementations of great power that are platform-independent.

SGI is doing a good thing hiring Linda, whom all of us in the field
love and admire, but the cult of SGI as the wellspring of all energy
and invention in the field really doesn't serve our community or, for
that matter, SGI.  In the past, SGI's technology has been high-priced,
exclusive, often unavailable to developers without the right
connections within SGI, and in many ways, an impediment to sales in
our field.  I don't think I'm saying anything that isn't already
widely known.  It's the Emperor's Clothes all over again.

Our first prospective client to explicity ask for SGI-based solutions
is one of the nation's largest banks, willing to spend luxuriantly.
For most everyone else with whom we've dealt, still trying to puzzle
out how the technology can work for them, invoking the SGI mantra is
often a deal-breaker.  It shouldn't be this way, but it is.

This is not to say that the people in SGI aren't visionary or don't
recognize the promise inherent in virtual worlds, but it is time to
match promises with deeds.  Or watch the business go elsewhere.

Bob Jacobson



